Erste Asset Management | Clearwater PRISM to increase asset flows and strengthen client service

Erste Asset Management (Erste AM)

Erste Asset Management (Erste AM) coordinates, and is responsible for, all asset management activities within Erste Group Bank AG. At its offices in Austria, Croatia, Czech Republic, Germany, Hungary, Romania and Slovakia, Erste AM manages assets totaling EUR 81.4 bn (31.03.2024).

• Website https//www.erste-am.at/de/private-anleger

Erste Asset Management chose Clearwater’s cloud-native client reporting platform following a rigorous RFP selection process. By leveraging the Clearwater PRISM platform, Erste AM will be able to provide highly-customized digital client experiences and configure insights and analytics. They will also be able to access data in a self-service manner, allowing for quick reporting changes when needed.

• €81.4 bn in assets
• 7 locations
• ~100 investment professionals

Challenges

• A need to provide higher level of customer satisfaction
• The ability to tell its investment narrative more effectively
• A need for customizable reports for client needs

Results

• Highly-customized digital client experience
• Centralized reporting across multiple platforms
• Simplified and modernized operating model

“Clearwater PRISM will allow us to easily tailor reports to our clients’ needs. With a comprehensive view of data, insights, and relevant analytics, our team is empowered to help differentiate our offerings in the market.”

Winfried Buchbauer, COO and Board Member of Erste Asset Management